Every Contact Counts
Dial800 offers comprehensive plans for every business, all powered by our robust and reliable platform. Start by selecting your new toll free or vanity number, then add plans for on-demand tracking and new VoiceInsights AI, and complete your order with a business voice solution!
Toll Free, Vanity & Local Numbers
Memorable numbers increase calls & conversions.
Call Tracking & Routing
Detailed call tracking for powerful campaign data.
NEW:
VoiceInsights AI
Get real-time insights into every call.
Dial800 Business Voice
Flexible, affordable business VoIP phone plans.
Choose a Call Tracking Plan
Get complete conversion tracking on every call with CallView360®- including attribution data for your advertising, even digital channels - and create customizable call routing with AccuRoute® flexible call flows.
Basic
Annual Term
- Call Queueing
- Basic Reporting
- Dashboard
- Routing Designer
- DNIS Tagging
- Target Tagging
Power
Annual Term
Includes All Basic Features PLUS
- Dynamic Number Insertion
- Real-Time Events
- Advanced Reporting
Enterprise
Annual Term
Includes All Power Features PLUS
- RoundTrip® API
- Agency Login (Subaccounts)
- Dedicated Account Manager
Compare Plans
- Call Queueing
- Dashboard
- Routing Designer
- DNIS Tagging
- Target Tagging
- Dynamic Number Insertion
- Real-Time Events
- Advanced Reporting
- RoundTrip® API
- Agency Login (Sub accounts)
- Dedicated Account Manager
- Reporting
- Included Minutes
- Additional Voice Minutes
- Text/SMS Rate
- Included Numbers
- RapidRecall® Discount
- Call Recording
- Transcription
- PII Redaction
- VoiceInsights AI
Basic
Power
Enterprise
Choose a VoiceInsights AI Plan
Add AI-powered insights, automatically getting real-time analytics, customer insights, and recommended follow-up actions for your calls
*Must have active call tracking plan with call recording & transcription enabled
VoiceInsights AI Basic
Requires a call tracking plan
Includes the following features:
- 1,000 VoiceInsights AI minutes
- Sentiment Analysis
- Conversation Summary
- Suggested Call Actions
- AI Keyword Tagging
- Instant Insights
VoiceInsights AI Premium
Requires a call tracking plan
Includes the following features:
- 5,000 VoiceInsights AI minutes
- Sentiment Analysis
- Conversation Summary
- Suggested Call Actions
- AI Keyword Tagging
- Instant Insights
Add a Dial800 Business Voice Plan
Take your Dial800 account to a whole new level when you add a business voice plan, a flexible cloud-based VoIP with a smartphone app, desktop app, or desktop phones backed by our carrier-grade network.
VoIP Personal
with a $10 setup fee
- 1 local number
- 1 VoIP subscriber
- Unlimited VoIP minutes*
- All standard features included
VoIP Business
with a $10 setup fee
- 3 local numbers
- 2 VoIP subscribers
- 1 auto attendant PBX
- 1 VoIP hunt group
- Unlimited VoIP minutes*
- All standard features included
VoIP Enterprise
with a $10 setup fee
- 5 local numbers
- 5 VoIP subscribers
- 1 auto attendant PBX
- 1 VoIP hunt group
- Call recording
- Unlimited VoIP minutes*
- All standard features included
CallView360®
VoiceInsights AI
AccuRoute®
BizCloud
RapidRecall®
Integrations