Vanity Phone Numbers & Call Tracking

Conversation SummaryA powerful new addition to the traditional call transcript, Dial800’s new Conversation Summary uses speech analytics and conversational AI to automatically generate a short writeup of the call.
These summaries include the key call details from both the caller and your agent for an accurate overview of every call.
Improve Customer Records with Conversation SummaryNew Conversation Summary helps your agents speed up their call wrap up time, ensuring each conversation gets an accurate call note. 
And when you integrate Dial800 call data, your conversation summary data can even be added directly to your business platforms: 
Push call data into your CRM software
Build detailed sales records
Maintain accurate call center reports
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Call Recording
Transcription Tools
AI Keyword Tagging
Sentiment Analysis
Conversation Summary
Suggested Call Actions
Instant Insights with AI
Automated Alerts